Frequently Asked Questions

Membership fees cover July 1 through June 30. MLS dues cover October 1 through September 30.

Membership renewal bills are sent in May and the payment is normally due by June 1. MLS bills are mailed at the same time and are typically due in September.

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Your ad in Bay East REALTORS® Magazine will reach more than 5,500 REALTORS® and Affiliates each month. Whether you choose a card-size black-and-white or a full-page color ad, ad design is complimentary for annual contracts. Monthly fees start as low as $180. Contact Michelle Manos Design at (209) 981-1414 or email her here for more information.

The Department of Real Estate can assist you in the process of renewing your real estate license. You can visit their website at www.dre.ca.gov or (213) 897-3399.

For real estate agents renewing for the first time only you must complete:

• A 3-hour course in ethics
• A 3- hour course in agency
• A 3-hour course in fair housing
• A 3-hour course in trust fund handling

For real estate salespersons and brokers you must complete a total of 45 hours of approved continuing education courses, including:

• A 3-hour course in ethics
• A 3- hour course in agency
• A 3-hour course in fair housing
• A 3-hour course in trust fund handling
• At least 18 hours of courses specifically designated as consumer protection courses
• An additional 15 hours of approved courses, which may be designated as either consumer protection or consumer service courses

Go to www.winforms.com, select member purchase or renew button. Enter your CAR member # and your password—the last 5 digits of your social security #. Complete the online form and submit to CAR. Follow the directions to download WINForms onto your computer.

1. Press Enter on your key
2. Scroll Down to Manual Esync / press enter
3. Sit the key back on the cradle

Please Note: Manual esync's cannot be done if the member is talking on the same phone line the cradle is connected to. It will take about 90 seconds for the key to finish updating.

• Alameda County
• Contra Costa county
• Santa Clara County
• San Mateo County
• San Francisco County
• The Peninsula
• Monterey
• Carmel
• Santa Cruz

• Access listing information and comparables across MLS boundaries
• Access listing data of all property classes and statuses
• View one-line search results with MLS source legend
• Provide customized property reports for each participating MLS
• Email listings and reports to clients
• Plot up to 20 property listings on a map
• Enabled to integrate with CMAPro with BuyersTour for customized CMA and Buyer's Tour
• Provide hotlinks to each MLS's website
• Provide a consistent web interface for reciprocal access
• Gain awareness of market conditions for a broader market area
• Offers the security of a backup database
• Increase listing exposure
• Expand buyer's potential market
• Increase sales and generate referral fees

MLS Alliance offers an automatic email notification similar to the one that is on Paragon.  Bayeast members can setup their clients to receive listings located outside of Alameda and Contra Costa county. Below are the simple instructions on how to setup the “Client Alerts” on MLS Alliance

1. Login to MLS Alliance @ http://ca.mlsalliance.com.
1. Select “Bay East MLS” as the MLS you are from.
2. Login with your Paragon ID & Password.
2. After logging into MLS Alliance, click Client Alerts.
1. This will take you to the “My Profile” page where you will need to setup your agent contact information.  (There’s even a place where you can add your company logo and agent image!)
2. The “My Profile” sections you need to complete are:
   My Information, Email Information, and Customize Email Report.
3. Click Save.
3. After completing your profile, you’re ready to add your Buyer’s contact information.
1. Click the Add Alert button. 
2. Follow the prompts on the screen to “Create New Client Alert – Step 1”.
3. Add your client’s contact information, (i.e.) first and last name of the client plus their current email address. (All other fields are optional.)
4. Click Save.
4. Now create the search criteria for your buyer.
1. Click the “Add Alert” link next to the buyer’s name.
2. Complete the fields for the “Create New Client Alert – Step 2” section.
1. Create a “Client Alert Name”.
2. Click the “Search Criteria” button to create a search for your client.
3. Leave all options “as is” in the ‘Create Client Alert Notification Option” section.
4. Click the checkbox to “Send Search Results Now.”
3. Click Save.

Congratulations!  Your client will now receive emails from the MLS Alliance system whenever properties match their saved search criteria.

You can call system support at 925-730-7100 Monday through Friday between the hours of 7:30 a.m. and 5:30 p.m.

To insure privacy, it is recommended that once you receive your member ID and password that you change your assigned password to a personal one. Follow these steps and you can change your password.

• Click on Preference.
• Click on User.
• At the lower left hand side change your password.
• Click on Save Password.

These steps will change your personal password. If you need more help please contact our tech support at 925-730-7100.

When you are changing your listing to pending and the Buyers Agent is out of the area the agent ID which your going to use is 206599999.

As a Paragon user, you can only withdraw/cancel a listing. If you need help changing the status call 925-730-7100 or fax the information to 925-730-0266.

• Click on Listings.
• Click on Maintain Listing.
• Click on Select an Action next to your listing.
• Click on Tour Listing.
• In the last box click on the circle next to the number.
• On upper right corner hit the DELETE button.
• Click OK

This will remove the date and time of your tour. If you needed more help please contact our Tech Support Department at 925-730-7100.

• Modify your settings at any time, or turn off all notifications.
• Select how many days in advance you would like to receive emails.
• Receive alerts at up to 3 email addresses or devices.
• Send Alerts to cellphone via text message - Learn How Here!

1. From the Top Menu Screen, choose the type of Search you want to perform:
   • Today’s Hotsheet
   • Quick Search
   • Full Search
   • My Searches
2. Execute a search and select the listing you want to e-mail from the one-liner screen.
3. Scroll to the bottom of the property details and choose "Email Listing".
4. In the "To:" field, enter the e-mail address (Tip: you can e-mail multiple recipients by separating the email addresses with a comma).
5. (Optional) Edit the subject line.
6. Select whether you want the listing report to be displayed as plain text or in HTML (Tip: Consider how the recipient will be checking their e-mail. Listing reports in HTML format are best for desktop computers and laptops. Text format is recommended when e-mailing the listing report to a mobile device).
7. Click "Send" to e-mail the listing report.

You will need to complete the IDX Data Access Agreement and return it to the Association. When we have verified the data, we will notify you by sending a confirmation package in the mail with the FTP site address, User ID and password. (Please note that the FTP pull is a data stream. It is a comma, tab, pipe delimited format and it’s not pre-formatted for display).

>There is currently no charge from the Association for this service. Your costs are those associated with establishing your web site.

At this time there is no link for the IDX feed. We are working with our vendor to provide the best possible solution that they have to offer. In the meantime please use the FTP site for adding active listings to your website.

All information delivered in the IDX data file can be displayed. The data that will be sent includes most of the information contained in the enhanced client report for ACTIVE listings, plus the name of the listing broker and the listing agent
There are three things that are especially important in displaying the data on your site.

• 1. The listing broker's and the listing agent's names must be displayed.
• 2. If you decide not to display all of the information in the file, a notation must be made that not all information that has been provided about a property is being displayed.
• 3. No portion of the IDX database may be co-mingled with any non-MLS listings on an IDX Internet web site. However, if the property in question appears in an MLS other than MAX MLS, it may be co-mingled on the listing participant’s/subscriber’s website

The data will be pulled by you or to your vendor daily. Simply ensure that your use of the MLS data as well as your consultant’s use of the data is in compliance with the MLS and IDX rules. This usually will be solved by using a vendor who understands what our rules are and who agrees to stay in compliance.

The EBRD data is not currently available. However, inclusion of their data is a priority, and we are working with them to include their listings as soon as possible.

All FTP files will be pulled by you or your consultant at whenever they want to pull the information. The files are updated at 4am, 8am, 12pm, 4pm, and 8pm.

IDX rules require that all web sites be updated with current data at least once every 72 hours. This includes adding new listings, removal of listings that are no longer active, plus including any changes that occur to an existing listing.

The listings will be removed within 3 business days of receipt of your Opt Out Form.

No. You may only display IDX data if your office is an IDX Participant.